What if I want a fully custom design instead of a pre-built design?
If you would like a fully custom design instead of this pre-built design you can order a fully custom design and printing at prolificprints.com
What happens after I order?
Once you place your order you will receive an order confirmation email, then we will send you a kick-off message email, then in 1 to 3 business days we will email you your online proofs for approval. Once you have marked your online proofs approved we will then send your brochures into print production.
Can I see my custom proof before I pay?
At this time you have to place your order and pay before seeing your customized proofs. However, if you are unhappy for any reason with the proofs or simply just change your mind we will gladly refund your order promptly upon your request.
What files do I get for these?
We send you print ready CMYK JPEG files (300dpi) and Print ready PDF files. Illustrator, InDesign, Photoshop, or other editable files are not provided. You have permission to reprint these files with us or somewhere else, but you can not edit these files for other companies or sell or resell the design in any way.
What if I don’t have a logo?
If you don’t upload a logo when placing your order we will email you to ask and confirm if you have a logo you want us to use on your design. If you do not have a logo then we will use the name of your company as text in the designated logo areas on the brochure design.
How quickly can I get my order in hand?
You will receive your online proof in 1-3 business days and once you mark it approved your order will ship out in 2-4 business days, UPS ground is 1-3 business days (depending on your location). So from the time you place your order online you should have these in hand in 4-10 business days. If you have a deadline that you need these in hand by, please not that in the order notes.
What happens if there is a mistake on my artwork that I see after receiving my order?
If there is a mistake on your order due to our error or production error we will reprint and resend your order to you at no additional charge. If however there is an error on the design that you approved, you will need to pay for a replacement order if you wish to have one, this is why it’s very important to read through all text, phone numbers, web urls, etc before approving your online proof. Some of our customers will print out their online proof from there home or office computer to look it over a little better before marking their online proof approved.